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Create a New Customer Conversation

Start Date: 04-30-2012 01:00PM
End Date:   04-30-2012 02:00PM    Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima

Webinar - Free event

Summary: Two On Demand Webcasts from Genesys

Description: Webcast I - Driving Customer Engagement Through Conversations: discusssion of current consumer trends & how you can adjust & benefit from them by changing conversations; Webcast II - Investing In Your Brand Through Hosted Solutions: discussion how the customer service conversation is changing & how a hosted solution can benefit your company.

Presenter: Keith Pearce & Eric Tamblyn, Genesys

Selected categories: Education

Selected tags: Call Centers, Customer Relationship Mgt.

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