Webinar and Virtual Event View
Using Personalized Self-Service
Start Date: 05-01-2012 01:00PM
End Date: 05-01-2012 02:00PM Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima
Webinar - Free event
Summary: Technology advancements have eliminated the constraints of one-size-fits-all customer service.
Description: Join Digital DataVoice and Voxeo to explore how personalized customer self-service leads to happier, more loyal customers and contact center cost savings. Hear from some of the industry’s leading experts who will explore the design, development and business benefits of modern, personalized IVR and multi-channel self-service.
Presenter: Digital DataVoice (DDV) and Voxeo
Selected categories: Education
Selected tags: Call Centers, Customer Relationship Mgt.
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