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Using Personalized Self-Service


Start Date: 05-01-2012 01:00PM
End Date:   05-01-2012 02:00PM    Timezone: (GMT -5:00) Eastern Time (US & Canada), Bogota, Lima

Webinar - Free event

Summary: Technology advancements have eliminated the constraints of one-size-fits-all customer service.

Description: Join Digital DataVoice and Voxeo to explore how personalized customer self-service leads to happier, more loyal customers and contact center cost savings. Hear from some of the industry’s leading experts who will explore the design, development and business benefits of modern, personalized IVR and multi-channel self-service.

Presenter: Digital DataVoice (DDV) and Voxeo

Selected categories: Education

Selected tags: Call Centers, Customer Relationship Mgt.


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